Banking & Financial Institute

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Banking & Financial Institute

Customer Overview

Our client is a leading financial institute in the Middle East

 

Customer objectives

  • Implement BCMS
  • Demonstrate commitment to providing outstanding service
  • Gain competitive advantage
  • Enhance organization resilience
  • Improve organization performance
  • Improve customer satisfaction
  • Reduced risk profile
  • Gaining ISO 22301 Certification

 

Scope

The scope covered the roll-out of BCMS , documentation and processes across all business lines.

 

The Solution

Estmrarya proposed the solution that including Implementation of Business Continuity Management System ISO 22301:2012 requirements and establish robust awareness and training program entire the organization

 

The elements of the solution were

  1. Determine the context of organization
  2. identified risks
  3. Complete a Business Impact Analysis (BIA)
  4. Business Continuity strategies
  5. Business Continuity Plan’s
  6. Establish Incident management structure
  7. Establish Crisis Management team
  8. Training and awareness program
  9. Testing and exercises
  10. ISO 22301 Documentation’s

 

The Results 

  • Reduce risk profile
  • Embedded safety culture entire organization
  • Minimized impact of business disruption
  • Improved ability to meet customer expectations
  • Strengthened management systems
  • Achieve ISO 22301 Certification

The project was highly successful. It met all targets for delivery and budget.